Last Updated: August 27, 2026
At AddLinker, we want customers to purchase SEO, guest posting, backlink, and digital marketing services with clear expectations and confidence.
Because most services purchased through AddLinker involve digital work, content creation, third-party publishers, website owners, media outlets, directories, or other external platforms, completed or already-processed services generally cannot be returned in the same way as physical products.
This Refund, Cancellation & Replacement Policy explains when a customer may qualify for a refund, replacement, correction, or cancellation.
This policy applies to purchases made through AddLinker.com, including marketplace publisher placements, guest posts, niche edits, backlink packages, press release distribution, local citation services, SEO services, Google Business services, and other digital services offered by AddLinker.
Nothing in this policy limits any mandatory consumer rights that cannot legally be excluded under applicable law.
1. General Refund Policy
AddLinker services are digital and often involve costs paid to writers, publishers, website owners, directories, media partners, or other third-party providers.
An order may therefore become partially or fully non-refundable once work has started or third-party costs have been incurred.
However, if AddLinker is unable to deliver a purchased service substantially as described, the customer may be offered:
- A suitable replacement;
- A correction or re-delivery;
- Another publisher or service of comparable value;
- Credit toward another AddLinker service, if accepted by the customer; or
- A refund for the affected item when an appropriate replacement or delivery cannot be provided.
Refund eligibility depends on the status and type of the affected order.
2. Guest Post Marketplace Orders
Customers using the AddLinker Guest Post Marketplace can select publisher websites based on information such as price, niche, DA, DR, estimated organic traffic, language, link type, and other available characteristics.
If the Selected Publisher Cannot Publish the Order
If AddLinker or the selected publisher is unable to publish an eligible order on the website purchased by the customer, AddLinker will normally offer:
- A comparable replacement publisher;
- Another publisher selected by the customer, subject to any price difference; or
- A refund for the affected placement.
The customer is not required to accept a substantially different publisher as a replacement.
If a replacement website costs more than the original website, the customer may be asked to pay the difference. If the replacement costs less, AddLinker may refund or credit the applicable difference.
Before Publisher Submission
A customer may request cancellation before the article, link, or placement has been submitted to or reserved with the publisher.
If no work or third-party cost has been incurred, the affected placement may be eligible for a full refund.
If content creation or other work has already started, the cost of completed work may be deducted from the refundable amount.
After Publisher Submission
Once an article, backlink request, niche edit request, or other placement has been submitted to the publisher, reserved, approved, or paid for, the affected order generally becomes non-cancellable and non-refundable.
This is because publisher charges and administrative costs may no longer be recoverable.
If the publisher ultimately refuses or becomes unable to complete the order, the publishing-failure provisions above will apply.
3. Content Writing and Article Creation
Some AddLinker services include or offer article writing.
If a customer cancels before writing has started, the writing portion may be refunded.
If writing has already begun or a draft has been prepared, the completed writing work and associated costs are non-refundable.
Where practical, AddLinker may provide the completed or partially completed article to the customer when the writing portion has already been charged.
Reasonable revisions are available when included in the purchased service.
A cancellation requested after an article has been approved and submitted for publication does not qualify for a refund solely because the customer later changes their mind.
4. Niche Edits and Link Insertions
Niche edits involve placing a backlink into an existing article or webpage on a third-party publisher website.
Before the placement has been submitted, reserved, purchased, or processed, cancellation may be possible.
Once the publisher has started or completed the link insertion, the order is generally non-refundable.
If the selected publisher is unable to complete the agreed niche edit, AddLinker may offer:
- Another suitable page or website;
- A replacement placement; or
- A refund for the affected item.
5. Publisher Metrics: DA, DR, Traffic and Other Data
Publisher metrics displayed on AddLinker may include information provided by third-party SEO and analytics platforms.
This may include:
- Domain Authority (DA);
- Domain Rating (DR);
- Estimated organic traffic;
- Keyword data;
- Spam scores;
- Website category;
- Search visibility; and
- Other third-party metrics.
These metrics can change at any time because they are controlled and calculated by external services.
A publisher meeting the advertised or displayed criteria when the order was placed or reviewed does not become refundable simply because its DA, DR, traffic, rankings, keywords, or other metrics later increase or decrease.
AddLinker does not control how third-party SEO tools calculate or update their metrics.
If a listing contained a substantial factual error at the time the customer placed the order, the customer should contact AddLinker before publication whenever possible so the issue can be reviewed.
6. Dofollow, Nofollow and Link Attributes
When a service specifically states that a particular link type is included, AddLinker will make reasonable efforts to ensure that the initial delivered placement matches the order.
However, publishers control their own websites and may later change:
- Dofollow links to nofollow;
- Nofollow links to dofollow;
- Sponsored or other link attributes;
- Redirect structures;
- URL structures;
- Page layouts; or
- Editorial policies.
If the delivered placement is incorrect at the time of delivery compared with the confirmed order, contact AddLinker so we can attempt a correction or replacement.
Changes made independently by the publisher after successful delivery are subject to any replacement guarantee expressly stated on the applicable product or service.
7. Link Removal and Replacement Guarantee
Some AddLinker services or packages may include a specific backlink replacement guarantee.
The exact guarantee period shown on the relevant product, package, or confirmed order will apply.
For example, when a product explicitly includes a 12-month link replacement guarantee, AddLinker will make reasonable efforts during that period to restore or replace an eligible removed link.
A replacement guarantee does not automatically mean a cash refund guarantee.
A replacement may not apply when the link or article was removed because:
- The customer’s target website became unavailable;
- The target URL was changed or redirected by the customer;
- The customer’s website contains illegal, deceptive, malicious, or prohibited content;
- The customer materially changed the destination after publication;
- The customer requested the removal;
- A legal complaint or copyright claim resulted in removal;
- The customer’s actions violated the publisher’s policies;
- The customer provided misleading information about the promoted website; or
- Circumstances fall outside the guarantee stated for the purchased product.
If no replacement period is specifically stated on a service or product, a lifetime replacement guarantee should not be assumed.
8. Google Indexing and Deindexing
AddLinker cannot control Google, Bing, or any other search engine.
Publication of an article or creation of a backlink does not guarantee that the page will:
- Be indexed;
- Remain indexed;
- Rank for a particular keyword;
- Maintain its current ranking;
- Receive a particular amount of traffic; or
- Remain visible in a search engine indefinitely.
A page being deindexed or failing to index does not by itself qualify an otherwise correctly delivered service for a refund unless an indexing guarantee was expressly included in the specific purchased service.
9. SEO Rankings, Traffic, DA/DR and Business Results
SEO performance depends on many factors outside AddLinker’s direct control, including search engine algorithms, competition, website quality, content, technical SEO, domain history, market conditions, and actions taken by the customer or third parties.
AddLinker therefore does not guarantee any particular:
- Google ranking;
- Keyword position;
- Organic traffic increase;
- Domain Authority or Domain Rating increase;
- Lead volume;
- Revenue increase;
- Sales volume;
- Search-engine indexing date; or
- Return on investment
unless a specific measurable deliverable is expressly stated in the purchased service.
A completed service is not refundable solely because it did not create the SEO, ranking, traffic, DA/DR, sales, or business result expected by the customer.
10. Publisher Rejection and Restricted Niches
Publishers may impose restrictions on topics such as gambling, casino, CBD, vaping, cryptocurrency, finance, health, legal services, or other regulated or sensitive subjects.
Customers are responsible for accurately describing their website, niche, destination URL, and content when placing an order.
If a publisher that was represented as accepting a particular niche rejects an otherwise compliant order, AddLinker may offer another suitable publisher or a refund for the affected placement.
However, a refund may not be available for costs already incurred if the customer:
- Misrepresented the promoted website;
- Provided prohibited content;
- Changed the destination after ordering;
- Failed to disclose a restricted niche;
- Provided illegal or misleading material; or
- Violated the publisher’s clearly stated requirements.
11. Incorrect URLs, Anchor Text and Customer Instructions
Customers must review all information submitted with an order, including:
- Target URLs;
- Anchor text;
- Keywords;
- Business details;
- Article content;
- Contact information; and
- Any special publishing requirements.
If AddLinker makes an error in implementing the information correctly provided by the customer, we will make reasonable efforts to correct it.
If the customer supplied incorrect information and the placement has already been processed or published, the order is not refundable.
Any cost required by a publisher to edit an already published placement may be charged to the customer.
12. Turnaround Time and Delays
Delivery times shown on AddLinker are estimated unless a service expressly states that a deadline is guaranteed.
Third-party publishers may occasionally require additional time because of editorial review, holidays, website maintenance, workload, requested revisions, or other circumstances.
A reasonable publishing delay does not automatically make an order refundable after it has already entered the publishing process.
If a publisher becomes unable to fulfill the order within a reasonable period, AddLinker may offer a replacement or refund for the affected placement.
Customers with time-sensitive campaigns are encouraged to contact AddLinker before purchasing.
13. Press Release Distribution
Press release services may involve distribution through third-party media networks and websites.
Once a press release has been submitted for distribution, the service normally cannot be cancelled or refunded.
AddLinker does not control whether individual third-party news websites:
- Modify formatting;
- Change headlines;
- Remove content later;
- Use nofollow or other link attributes;
- Index or deindex the release;
- Keep the release live permanently; or
- Generate traffic or rankings.
If AddLinker is unable to provide the distribution package substantially as purchased, we will review the affected order for a correction, replacement, or appropriate refund.
14. Local Citation and Business Listing Services
Local citation services involve creating, correcting, or submitting business information to third-party directories and platforms.
Once submissions have begun, the completed portion of the work is non-refundable.
Directory owners control approval, verification, processing times, formatting, duplicate removal, and future availability of their listings.
AddLinker will correct reasonable errors caused by our team when reported within the applicable support period.
A directory rejecting, delaying, modifying, or later removing a submission does not automatically qualify the complete service for a refund if the agreed submission work was properly performed.
15. Google Business Profile Services
Google Business Profile setup and optimization services involve a platform controlled entirely by Google.
AddLinker cannot guarantee:
- Profile verification;
- Verification time;
- Approval by Google;
- Reinstatement of a suspended profile;
- Map Pack rankings;
- Review approval;
- Search visibility; or
- Continued availability of a Google Business Profile.
Once work has started, completed service work is generally non-refundable.
If an error caused by AddLinker can reasonably be corrected, we will first attempt to correct the issue.
Actions or decisions made independently by Google are not grounds for a refund of work properly completed by AddLinker.
16. Monthly SEO and Ongoing Services
Monthly SEO and other recurring services involve ongoing labor and resources.
Once work for a billing period has started, payments for work already completed or currently being performed are generally non-refundable.
Customers may request cancellation of future service periods according to the terms of their plan.
Cancellation does not normally reverse work already completed, commissioned, or paid for during the current service period.
AddLinker does not guarantee specific SEO rankings, traffic, leads, or revenue from monthly SEO services.
17. Backlink and SEO Packages
Backlink packages may contain multiple individual deliverables.
If only part of a package cannot be delivered, refund or replacement eligibility normally applies to the affected portion of the package, rather than automatically refunding the entire package.
Completed portions remain payable and non-refundable.
Where possible, AddLinker may replace an unavailable backlink with another placement of comparable type and value.
18. Duplicate or Incorrect Charges
If a customer is accidentally charged more than once for the same transaction because of a verified technical or payment-processing error, the duplicate charge will be eligible for a refund.
Please contact AddLinker support as soon as possible and provide the relevant order and transaction information.
19. Refund Request Period
Claims that a delivered service does not match the confirmed order should normally be submitted within 7 days of delivery.
Requests concerning a backlink covered by a specific replacement guarantee may be submitted during the applicable guarantee period.
Customers should include:
- Order number;
- Account email;
- Affected website or service;
- Live URL where applicable;
- Clear description of the problem; and
- Screenshots or supporting evidence where relevant.
Late requests may still be reviewed, but services outside the applicable claim or guarantee period may not qualify for a refund or replacement.
20. Refund Method
Approved cash refunds will normally be issued to the original payment method whenever technically possible.
Refund processing times depend on the payment provider, bank, card issuer, PayPal, cryptocurrency payment processor, or other payment network involved.
Third-party transaction, payment gateway, currency conversion, blockchain network, or processing fees that AddLinker cannot recover may be excluded from the refundable amount where permitted by applicable law.
For cryptocurrency payments, refund availability and method may depend on the payment processor and network used. Cryptocurrency price changes do not increase the original value of the purchased service or the maximum refundable amount.
21. Refund Processing Time
AddLinker aims to review eligible refund requests promptly.
Most refund requests will normally receive an initial response within 1–2 business days.
Once approved and submitted by AddLinker, the time required for the funds to appear depends on the original payment provider.
Banks and payment processors may require additional business days to complete the transaction.
22. Chargebacks and Payment Disputes
If you believe an order or payment is incorrect, please contact AddLinker support before initiating a chargeback or external payment dispute so that we have an opportunity to investigate and resolve the issue.
When responding to a payment dispute, AddLinker may provide the payment provider with relevant records, including:
- Order information;
- Account information;
- Customer communications;
- Publisher submissions;
- Delivered URLs;
- Reports;
- Proof of completed work; and
- Other evidence related to the transaction.
Fraudulent or abusive payment disputes may result in restrictions on future purchases or account access where permitted.
This section does not prevent a customer from exercising lawful rights available through their payment provider.
23. Maximum Refund Amount
Unless otherwise required by applicable law, any approved refund relating to a specific item or service will not exceed the amount actually paid to AddLinker for that affected item or service.
AddLinker is not responsible under this refund policy for indirect losses such as lost rankings, traffic, revenue, profits, customers, business opportunities, or reputational loss.
24. Worldwide Customers
AddLinker serves customers internationally.
This policy is not restricted to customers in New York, the United States, or any other single country.
Where mandatory consumer protection laws provide rights that cannot legally be excluded by this policy, those rights will continue to apply.
25. Changes to This Policy
AddLinker may update this Refund, Cancellation & Replacement Policy when our marketplace, services, publishers, payment methods, or business practices change.
The current version will always be displayed on this page together with the latest revision date.
Changes will not normally reduce refund rights already confirmed for an order placed under an earlier applicable policy where doing so would violate applicable law.
26. Contact AddLinker
If you have a question about a cancellation, replacement, publishing issue, or refund, please contact us before opening a payment dispute.
AddLinker Support
Email: support@addlinker.com
Website: https://addlinker.com/contact/
Please include your order number whenever possible so our team can review your request quickly.